texis is a Multilingual Tool that converts Voice Calls or Voice Recordings to text. It uses Artificial Intelligence and 'Learns’ the Voice Patterns of the speaker(s), as time goes by. With just a little help, it can recognize Technical Terms and Abbreviations. texis grows with you as you go along.

Provided your call files are of an acceptable quality, we will amaze you. Ask us for a Demo, even with your own call files in any of the languages we support for a transcription and a translation.

Some of texis uses Are:

FX or Investment Companies that Monitor their Outgoing Calls. In most Countries, these Companies must abide by specific rules & Guidelines. Their sales People are bound by these rules and there are heavy penalties involved. Instead of having people listening to the total duration of a call, texis searches within the conversation, locates forbidden Keywords/Phrases, and warns the call monitoring officers of the compliance team accordingly.

texis can also be used by Doctors, Law Firms, and other occupations. These professionals record their reports or minutes on digital devices and then ask their administration staff to transcribe them (convert them to text). As these people use Medical, Legal, or Technical Words, texis can be trained to recognize their speech patterns and terminology thus providing accurate results.

We'll make it as simple as possible, as we need you to understand how we work

1. Security / Not Compromising your Data

Since texis is installed on your Virtual Machine or your actual Physical Servers any Security Protocols you have for your Company, texis will Inherit them. texis will NOT Communicate with us and under no circumstances any of your valuable data will be sent/stored on our machine.

The only Files Sent/Stored at the Server [AT Your Premises] are Voice Files and Codes that are of no use to us. These Voice Files will be sent to our engine just to be transcribed (Converted Into Text) and then returned to you. We keep no Voice Files on our transcription engines once the Process is done. Everything is kept ONLY on your Server and we never get to see or hear your data or voice Files. We will sign paperwork with you committing ourselves for not doing so.

2. Not Changing your Day To Day Procedures.

Let's Use An Example. The Day-To-Day Call Monitoring Procedure Of An FX Company:

An FX Monitoring Department (Compliance Team) listens to Calls made by its officers to potential or existing customers. Based on the conversation the Monitoring/Compliance Officer enters on his specialized CRM System or on a Custom Spreadsheet, information based on what has been mentioned. There is important work Here. The Monitoring/Compliance Officer has to make sure that they listen to the whole conversation and that No Rule Violations took place i.e. The Sales Agent did not make false promises to a potential customer like “There are no risks involved”.

Our System does exactly that with one Major Difference. The Monitoring/Compliance Officer does not have to listen to a long call from beginning to end. texis will mark the paragraph with potential ‘Violation’ Keywords or Phrases and will allow the Monitoring/Compliance Officer to Replay & Listen to that specific paragraph/call segment.

We decrease the time required to Monitor Calls. That means the Company needs less staff, a benefit with considerable savings on Time and Cost.